training
conversation techniques
better conversations
measurably better
For whom
For whom
Anyone who has a lot of conversations—whether internally with coworkers or externally with customers
What You'll Learn
What You'll Learn
- Giving Feedback Without the Hassle
- Influence by skillfully balancing content and relationships
- Making use of what isn't said, but is still important
- Using your own behavior to encourage others to follow your lead
- How to Deliver Bad News in a Good Way
Our own models
Our own models
- Human Touch: 450,000 people trained worldwide . The difference between simply keeping someone from being dissatisfied and truly turning them into a fan
- The Bike: a tool that helps you strike a balance between content and people, so you can keep your conversation perfectly balanced
Measurable results
Measurable results
- 91% increase in self-confidence during conversations
- 47% more annual reviews were actually conducted
- A 4% increase in employee satisfaction
What Participants Say
What Participants Say
- “I feel so much more confident in my conversations.”
- “My conversations are shorter and more productive.”
- “My coworkers enjoy working with me more.”
- “There’s a lot less hassle than before.”
Are you also interested in a training course on conversation skills?
Make an appointment and we will look at the possibilities!
