Adverse attrition

Desired course

74% Increase target behavior: addressing (critically and appreciatively) colleagues

1308% Increase target behavior: actively soliciting feedback

251% Increase target behavior: asking questions to guide the other person to a solution

559% Increase target behavior: explaining choices

Increased commitment

No More Boring Learning book sold out

9.2 rating

Full house

Increase NPS on training from 75 to 84

Increase NPS on trainer from 87 to 91

Transfer intent participants at 88.5% at 3513 participants

193% increase Appreciative leadership

230% increase Confident and Supportive leadership

305% increase Encouraging leadership

277% increase Connecting leadership

An increase of 4600% on Home Products sales nationwide

Application of deflection techniques increased by 147%

7% NPS growth worldwide

100 countries - 270000 employees trained

Employee engagement

High interaction

Excellent satisfaction

A very successful recruitment campaign for Jumbo in general and for the traineeship in particular due to the success experiences of the first group of trainees.

High retention among trainees.

A growing number of applications for the traineeship's new lightings.

High executive satisfaction with accelerated development.

181% Growth in performance in the first year

The time it took a new employee to become profitable was reduced from 5.4 to 1 month. This increased the profitable time

€47,927 additional revenue per trained FTE

Increased self-efficacy trainers: 84%

100% workouts continued despite lock-down

In the workplace, we see an increase in behaviors that fit the five roles (see above)

Highest rated

68% decrease in unwanted attrition

94% increase in sales

Super positive feedback from participants on training, interest from other business units

Increased use of learning opportunities

217% More home packages sold than non-trained stores

28% More insurance sold than non-trained stores

55123 Paintball bullets shot

77.9% increase in awareness of core values

1253 photos of actions around the core values on the online platform

An increase in leader involvement and engagement and a decrease in unwanted turnover.

350 executives

700 Dragon Den's

1289 participants in the various workshops

A 12% increase in customer satisfaction among participating dealers

A 23% increase in voucher amount at participating dealers

An ROI of 4.1

98% of participants passed the online training (with 3 attempts 😊)

93% of participants found the training innovative

97% of participants appreciated the personalization

92% of participants appreciated cultural and religious diversity

51% fewer general complaints especially about price

Increase of 383% in sales of additional services

Increase of 17 percentage points on 5-year customer loyalty

Return on Investment of 3.5 (ROI)

For every euro invested an ROI of 3.12 euros

Super happy crew

Engagement rate increased by 5% points