Increased use of learning opportunities

Highest rated

Adverse attrition

Desired course

181% Growth in performance in the first year

The time it took a new employee to become profitable was reduced from 5.4 to 1 month. This increased the profitable time

€47,927 additional revenue per trained FTE

193% increase Appreciative leadership

230% increase Confident and Supportive leadership

305% increase Encouraging leadership

277% increase Connecting leadership

217% More home packages sold than non-trained stores

28% More insurance sold than non-trained stores

55123 Paintball bullets shot

68% decrease in unwanted attrition

94% increase in sales

Super positive feedback from participants on training, interest from other business units

98% of participants passed the online training (with 3 attempts 😊)

93% of participants found the training innovative

97% of participants appreciated the personalization

92% of participants appreciated cultural and religious diversity

7% NPS growth worldwide

100 countries - 270000 employees trained

Employee engagement

77.9% increase in awareness of core values

1253 photos of actions around the core values on the online platform

An increase of 4600% on Home Products sales nationwide

Application of deflection techniques increased by 147%

In the workplace, we see an increase in behaviors that fit the five roles (see above)

Increased self-efficacy trainers: 84%

100% workouts continued despite lock-down

An increase in leader involvement and engagement and a decrease in unwanted turnover.

350 executives

700 Dragon Den's

1289 participants in the various workshops

74% Increase target behavior: addressing (critically and appreciatively) colleagues

1308% Increase target behavior: actively soliciting feedback

251% Increase target behavior: asking questions to guide the other person to a solution

559% Increase target behavior: explaining choices

A very successful recruitment campaign for Jumbo in general and for the traineeship in particular due to the success experiences of the first group of trainees.

High retention among trainees.

A growing number of applications for the traineeship's new lightings.

High executive satisfaction with accelerated development.

High interaction

Excellent satisfaction

A 12% increase in customer satisfaction among participating dealers

A 23% increase in voucher amount at participating dealers

An ROI of 4.1

Increased commitment

51% fewer general complaints especially about price

Increase of 383% in sales of additional services

Increase of 17 percentage points on 5-year customer loyalty

Return on Investment of 3.5 (ROI)

For every euro invested an ROI of 3.12 euros

Super happy crew

Engagement rate increased by 5% points

Increase NPS on training from 75 to 84

Increase NPS on trainer from 87 to 91

Transfer intent participants at 88.5% at 3513 participants

No More Boring Learning book sold out

9.2 rating

Full house