Jeanne Bakker

10

votes

Everyone has someone around them who acts like a Dragon. An annoying, narcissistic and, above all, irritating person. Someone who makes the hairs on the back of your neck stand up as soon as you hear his voice. How do you deal with this? Do you avoid the person as much as possible? And what do you do when it comes to your boss? Or the colleague with whom you work a lot? Or your biggest customer? You cannot avoid this Dragon. There is then only one solution: you must tame the Dragon. And that is what this practical book is about: what you can do when you have an unavoidable Dragon in your environment.

Most people will have someone in their lives who behaves like a Dragon. An annoying, peevish and horrible person that drives you up the wall! His mere presence makes the hairs on the back of your neck stand up. You try your best, but within a few minutes, he's already hurt your feelings. He keeps doing what he always does; the exact thing that annoys you so. You've already given him several hints. You've experimented with different approaches towards him. You've amply discussed the Dragon with others. And yet, nothing changes. Eventually, you switch to a strategy of avoidance.

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Jeanne Bakker & Jan Peter Hoogstrate

10

votes

Trainers and L&D professionals are always looking for the coolest way to train. How do you ensure that participants are full of energy and that the training delivers measurable results? In this refreshing book, the authors take you through the history of learning in organizations.

Trainers and L&D professionals are always looking for the coolest way to train. How do you ensure that participants are full of energy and that the training delivers measurable results? In this refreshing book, the authors take you through the history of learning in organizations.

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